Contact Us

Get in touch with questions, feedback, or suggestions. We'd love to hear from you!

General Questions

Have a question about paletteIO or need help getting started?

Email: hello.paletteio@gmail.com

Response time: Usually within 24-48 hours

Send Email
Technical Support

Experiencing technical issues or need help troubleshooting?

Email: hello.paletteio@gmail.com

Response time: Usually within 24-48 hours

Get Technical Help
Bug Reports

Found a bug or something not working as expected?

Email: hello.paletteio@gmail.com

Please include: Browser, OS, steps to reproduce

Report Bug
Feature Requests

Have an idea for a new feature or improvement?

Email: hello.paletteio@gmail.com

We love: Detailed descriptions and use cases

Suggest Feature

Other Ways to Connect

GitHub

Report issues, contribute code, or star the project

View on GitHub
Documentation

Check our comprehensive guides and FAQs first

Browse Docs
Troubleshooting

Common solutions for technical issues

Get Help
Our Response Commitment

Response Times:

  • • General questions: 24-48 hours
  • • Technical support: 24-48 hours
  • • Bug reports: 12-24 hours
  • • Feature requests: 3-5 days

What to Expect:

  • • Personal response from our team
  • • Clear next steps or solutions
  • • Follow-up to ensure resolution
  • • Honest timeline for complex issues
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We're Here to Help!

Whether you have a question, need support, or want to share feedback, we're committed to making your paletteIO experience great.

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